Sr Program Manager, Amazon Marketplace

Sr Program Manager, Amazon Marketplace

Amazon

San Jose, CA

Full-time

The Marketplace or “Selling on Amazon” business exists in many countries and is a significant percentage of the total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Our vision is to offer customers Earth’s largest selection. We are all striving to improve Seller experience and enable LATAM Sellers to be successful selling through Amazon.com.

Processes are either existing or to be built. We are seeking an experienced Program Manager to join the Market Place team to build solutions to help Sellers scale their business on Amazon. The role will develop and drive programs that will have a direct impact on the Sellers’ and customers’ experience. The Program Manager will own program plans, optimizing stakeholder communication, and coordinating critical operational process and compliance impacts to our organization. This role will also have responsibility for aligning the programs and roadmaps, and collaborating with business and development teams across the company to manage the end to end delivery.

Key job responsibilities

• Identify, prioritize and execute on new opportunities to further accelerate growth of Market Place as well as drive process improvements in LATAM Selling.

• Develop in-depth understanding of processes, tools, data, and teams involved in selling at Amazon (domestically and internationally). Identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analyses.

• Work autonomously on new or ambiguous initiatives and understand how to create scalable solutions in a rapidly evolving and changing landscape, while working backwards to understand customer’s needs.

• Demonstrate a high level of ownership to drive multiple time sensitive action items simultaneously through multiple business groups.

• Connect with key stakeholders regularly to review ops / business metrics and setup processes & mechanisms to ensure goals are met.

• Develop new programs/solutions and create roadmaps, lead multiple high profile meetings to align project requirements and collaborate seamlessly with stakeholders, business groups, product managers, operations associates and tech leads.
BASIC QUALIFICATIONS

– Master in Business Administration
– +5 YoE in Program Management, Sales, Supply Chain, Procurement, Product Management, Consultancy, or related.
–
English proficiency:
Advanced (written and spoken)
–
Excel proficiency:
Intermediate / Advanced (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
PREFERRED QUALIFICATIONS

– 6+ years of driving process improvements experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process,
please visit https:
//amazon.jobs/content/en/how-we-hire/accommodations for more information.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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About the Company:

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1

At Amazon, it’s always “Day
1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles

Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action,
visit https:
//www.amazon.jobs/principles

Company Size:

10,000 employees or more

Industry:

Retail

Founded:

1994

Website:

http:
//Amazon.com/militaryroles